Privacy Policy

Retriever Records Inc. recognizes the importance of privacy and the sensitivity of personal information. We are committed to protecting and keeping confidential any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

Your Privacy Rights

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act, and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. These obligations extend to organizations such as ours. The Act gives you rights concerning the privacy of your personal information.

Retriever Records Inc. is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our lawyers and support staff about our policies and practices.

Why Retriever Records Inc. Need Personal Information

The personal information provided to us, will assist Retriever Records Inc. in providing you the online purchase services for which you have registered. If we did not collect and use your personal information we could not provide you with those services.

What Personal Information Do We Collect?

Personal information is any information that identifies you, or by which your identity could be deduced. The personal information that we collect is the information provided by our customers when they register for online purchases through our "Buy" and “Download” link on our internet website.

How Do We Collect Your Personal Information?

We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, when you register to buy our product through our "Buy" and “Download” link.  

When you register with us and/or place an order, we need to know your name, delivery address, credit card number and expiry date, e-mail address and telephone number. This information allows us to fulfill your order and notify you of the status of your order.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser, to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of our essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to checkout, or use any of our products and services that require you to sign in.

Copyright notice

All design, text, graphics and the selection or arrangement thereof are the copyright of Retriever Records Inc or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with Retriever Records Inc, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Retriever Records Inc is strictly prohibited.

Consent.

In most cases, we shall ask you to specifically consent, if we collect, use, or disclose your personal information.

Sometimes, your consent may be implied through your conduct with us such as when you use the "Buy" and “Download” link on our website. Your consent will also be implied when the services we are providing to you requires us to give your information to third parties (for example credit card processing services).

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter.

We reveal only the last few digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using a shared computer.

How Do We Use Your Information

We use your personal information for the following purposes:

• to register and to process your payment;
• to send you mailers or faxes when specials are announced. If you tell us that you do not wish to receive information about our services or about specials, we will not send any further material;

Disclosure of your Personal Information

Under certain circumstances, Retriever Records Inc. will disclose your personal information:

• when we are required or authorized by law to do so, for example if a court issues a subpoena;
• when you have consented to the disclosure;
• if the information is already publicly known.

Access to Your Personal Information

You may ask for access to any personal information we hold about you.

Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.

Correcting Errors

If Retriever Records Inc. holds information about you and you can establish that it is not accurate, complete and up-to date, Retriever Records Inc. will take reasonable steps to correct it.

Communicating with Us

You should be aware that e -mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.

Changes to this Privacy Policy

Since Retriever Records Inc. regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.

Web Site

Our website contains links to other sites, which are not governed by this privacy policy.

On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

If you have questions or concerns please email us info@eleanormccain.ca